The PPP/C’s 2025 manifesto outlines sweeping reforms to modernise Guyana’s public service. Key measures include mandatory service standards in all institutions, a national call and message centre integrated with AskGov, and customer service training for all public-facing employees. The plan also encourages private sector adoption of similar standards to improve accountability nationwide. Aimed at reducing inefficiency, delays, and frustration, the reforms seek to build trust, enhance transparency, and prepare government services for the demands of a rapidly growing economy.